Roles

Shift Leader

Each shift will have an appointed Shift Leader. This may be the Venue Coordinator or another volunteer.

Duties:

  • Allocating jobs to volunteers.
  • Taking key decisions when other volunteers are unsure of the best course of action.
  • Supporting volunteers where necessary in responding to guests.
  • Arrange handover between shift leaders.
  • Liaising with the Venue Coordinator and/Project Facilitator if necessary.
  • Be vigilant about maintaining the Log Book. All volunteers must be signed in and any incidents recorded.

Shift Worker (Night Shelter)

Volunteers will be rostered according to their availability and will work at whichever venue is hosting the Shelter that night.

Duties:

  • Record your details in the Log Book on arrival and put on name-badge (first name only).
  • Assist in set up and tear down of venue.
  • Assist in cleaning the venue before and after guests have attended.
  • Assist in preparation of meal and drinks.
  • Engaging with, supporting and helping guests feel welcome. Familiarise new guests with venue facilities.
  • Learn names of guests.
  • Take responsibility of health, safety and welfare of self and others.
  • Be aware of and assist in evacuation procedures if required.
  • Assist in conflict resolution if necessary.
  • Follow the instruction of the Shift Leader and report to them any incidents as soon as possible.

Shift Worker (Daytime Support Centre)

The Daytime Support Centre will be opened Monday-Friday from 1-6pm to provide a warm and welcoming space for guests of the Shelter to spend time, secure their belongings and receive help to access further support where needed. The Project Coordinator will have their office at this Centre and will also undertake assessments for prospective guests here. 

Duties:

  • Record your details in the Log Book on arrival and put on name-badge (first name only).
  • Assist in set up and cleaning of venue.
  • Assist in preparation of refreshments.
  • Engaging with and helping guests feel welcome. Familiarise new guests with venue facilities and available services in Mt Evelyn (laundry, doctor, library, op shop etc)
  • Offering support to guests to access other services eg. Centrelink, Anchor Inc etc. 
  • Learn names of guests.
  • Take responsibility of health, safety and welfare of self and others.
  • Be aware of and assist in evacuation procedures if required.
  • Assist in conflict resolution if necessary.
  • Follow the instruction of the Shift Leader and report to them any incidents as soon as possible.

Cook/Kitchen Help

This year, each church partnering with Stable One as a venue will be responsible for providing meals (their cooks will need to register and attend volunteer training). Some smaller churches may need additional volunteers to assist them. If you are interested in volunteering as a cook or cook's help, please complete the form and your details will be given to the appropriate Venue Coordinator. The evening meal will be served at 7.00 pm. Numbers will be between 10 and 16 (inc. volunteers) and will be confirmed to the Venue Coordinator each afternoon.

 Duties:

  • Either purchase or use food provided to cook a healthy meal.
  • Follow the Food Hygiene Policy and procedures.
  • Arrive at venue from 5.30pm. Contact the Venue Coordinator if you need to negotiate early access. Serve meal at 7.00 pm.
  • Guests and volunteers are responsible for cleaning up.
  • Once the kitchen is cleaned, you have the option of leaving the Shelter or staying on to be with the guests (the Venue Coordinator will assess if this is appropriate with regard to the guest/volunteer ratio).

Driver

Drivers are needed in two roles:

  1. To pick up guests in the minibus from the Daytime Support Centre (Mt Evelyn Presbyterian Church) and drive them  to the Shelter venue at 6pm. 
  2. To move the trailer from one venue to another during the daytime (after 9am and before 5pm)

No special licence is required for the minibus (being offered for use by Mount Evelyn Christian Reformed Church). A Working With Childrens Check is required as well as attending volunteer training.

Drivers moving the trailer will need to have a tow bar and be willing to use their own vehicle.